Track Your Order

Every order gets a tracking number by email as soon as it leaves our warehouse. To follow your parcel, open the shipping confirmation email and click the tracking link, or paste your tracking number into the carrier's website.

Can't find your tracking number?

Check your spam or promotions folder first — shipping confirmations sometimes land there. If it isn't there, contact us with your order number and we'll resend it.

Tracking not updating?

It can take up to 48 hours after dispatch for the first carrier scan to appear, and tracking can pause for a few days while a parcel is in transit between countries. That's normal and doesn't mean anything is wrong.

Order still not here?

Delivery normally takes 5-7 business days after dispatch. If it's been more than 15 business days, message us and we'll chase it with the carrier and either resend or refund your order.